Dependability
We once had an overly distraught customer frantically request a service call on a steamer. He asked what type of restaurant has a broken steamer and he answered before we could reply. “A closed restaurant!” he said.
We understand how important your food service equipment is to your kitchen, your business and your livelihood. We understand your customers and your staff are counting on your equipment to operate properly. We understand your menus and staffing schedules have been planned in advance and there are enough “surprises” lurking each night in every commercial kitchen that need to be handled.
These are all reasons we work hard everyday to prove our dependability. If it is a parts order we work hard to make sure you get the right parts fast. If it is a service request we work hard to get to your location quickly and we always attempt to have the parts your equipment needs with our onsite technician. Our goal is to complete your repair on the first visit to your location. In the event we do not stock the parts needed we work hard to get those parts quickly and complete the job so your equipment is fully functional as soon as possible.
Quality
ASC1 is a family-owned company that has been bringing quality replacement parts and repair service for food equipment to Wisconsin’s commercial kitchens for over 80 years. Our dedication to excellence is evident whether you are ordering replacement parts through our parts team, having a piece of equipment repaired by one of our service technicians or having our install team put new equipment in your facility. We take great pride in the quality of the products and services we provide. Your needs are always at the forefront of our actions and we take the trust you have placed in us as your parts and service provider very seriously.
